The biggest focus of business-related resolutions: revenue growth and increased efficiency
WALTHAM, Mass.--(BUSINESS WIRE)--New Year’s Resolutions are not just for setting personal weight loss goals. According to new survey data from Constant Contact®, Inc. (NASDAQ: CTCT), 53 percent of small businesses make New Year’s resolutions every year and 23 percent make them every few years. As for their success rate in keeping their business resolutions: one third (33 percent) say they are successful in keeping them, while 65 percent say they are sometimes successful in keeping them. More than half (53 percent) say keeping business-related resolutions is easier than keeping than personal New Year’s resolutions, while 27 percent say it is harder.
“I think most of us can relate to the treadmill gathering dust in the basement, or the long-abandoned pledge to stop procrastinating, so it’s easy to see why the majority of people surveyed think business-related New Year’s resolutions are easier to keep than personal ones,” said Christopher M. Litster, senior vice president of sales and marketing at Constant Contact. “Business resolutions can be easier to measure, as can the rewards if you stick to them, so I think staying focused on them can feel a bit easier.”
Getting Bigger and Better
What area do these business New Year’s resolutions focus on? Revenue growth and efficiency come in at one and two, respectively:
Respondents shared some of their specific New Year’s Resolutions for 2014. Among them were:
Resolutions Resulting in Business Success
When asked what resolution they kept in the past that helped their business, replies included:
Dreaming Big Translates to a Bigger Staff and Marketing Spend
When asked what New Year’s resolution they would make for their business if money were no object, the verbatim answers ranged from aggressive (“buy out the competition”), to wishful (“retire”), to downright practical (“get my financial reserves to six months of revenue”). Hiring people was a big theme. From sales staff, to bookkeepers, to administrative assistants, small businesses would like to be in a position to hire and train more staff.
Another running theme of answers to this question was having more money to spend on marketing efforts. Some responses included:
About the survey
This Constant Contact-sponsored survey was administered in November of 2013 to 1,305 small business participants in the Constant Contact Small Biz Council – a research panel of US small businesses recruited from the Constant Contact customer base. This survey is part of an ongoing series about the state of small businesses and the ways they connect with, and grow, their audiences.
About Constant Contact®, Inc.
Constant Contact wrote the book on Engagement Marketing™ – the new marketing success formula that helps small organizations create and grow customer relationships in today’s socially connected world. More than half a million small businesses, nonprofits and associations worldwide use the company’s online marketing tools to generate new customers, repeat business, and referrals through email marketing, social media marketing, event marketing, local deals, digital storefronts, and online surveys. Only Constant Contact offers the proven combination of affordable tools and free KnowHow®, including local seminars, personal coaching and award-winning product support. The company further supports small organizations through its extensive network of consultants/resellers, technology providers, franchises and national associations.
Constant Contact and the Constant Contact Logo are registered trademarks of Constant Contact, Inc. All Constant Contact product names and other brand names mentioned herein are trademarks or registered trademarks of Constant Contact, Inc. All other company and product names may be trademarks or service marks of their respective owners.