In the News

In the News

  • 9/26/14

    Alec Stern, Founding Team and Vice President, Strategic Innovation, Constant Contact

    City of Boston. Gov
  • The Business Journals

    Ellen Brezniak, Senior Vice President, Customer Operations, Constant Contact

    “For all other inquiries, please press…”

    Ah, that oh-so-familiar, automated customer service recording we’ve all come to know and loathe. It only gets better when the customer service rep is trained to stick to the script, or worse, read the user manual. It’s no wonder the terms “customer loyalty” and “customer service” have become an oxymoron for so many consumers today....

    The Business Journals
  • Boston Business Journal

    The offices of More Than Words, the nonprofit that operates two bookstores staffed and steered by at-risk youth, are filled with bookcases, desks and chairs assembled and delivered by executives at Constant Contact Inc. during a day-long team-building activity for its top executives nationwide.

    Boston Business Journal
  • Tony Martignetti Nonprofit Radio

    If you coordinate email with the social channels you’re using, people will have a better experience with your organization. Alec Stern shares his strategies, then tells the story of Constant Contact‘s birth. He’s a founding team member and vice president for strategic market development. (Recorded at the Nonprofit Technology Conference, NTC 2014.)

    Tony Martignetti Nonprofit Radio
  • Street Fight

    Crafting the perfect email newsletter is both an art and a science, however there are simple things that business owners can do to ensure that the digital messages they send out aren’t being overlooked or discarded. With 65.8% of small business owners now using email for marketing — largely writing, editing, and managing those efforts on their own, without the help of a dedicated staffer — it’s important that the marketing pitches being created are as personalized, succinct, and direct as...

    Street Fight
  • America's SBDC

    If you are like many small businesses, then you've already begun to integrate social media activities into your marketing efforts. But marketing on social media and driving results through social media do not necessarily go hand-in-hand. It’s entirely possible to grow an active following online- with lots of Facebook fans, Twitter followers, email subscribers, and even good reviews on Yelp- without seeing an increase in your businesses’ profits.

    America's SBDC

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